FAQ

What countries do you ship to?

We currently ship to most countries worldwide, including the United States, Canada, the United Kingdom, Australia, New Zealand, and many countries across Europe. For full details, please visit our Shipping Policy.

How long will it take to get my order?

We usually process orders within 1–3 business days. Orders placed with courier shipping are prioritised first.

Estimated delivery times:

• US: 3–8 business days
• International: 6–15 business days

Once your order ships, you’ll receive a tracking email. Please also check your spam folder in case it lands there.

How much does shipping cost?

Standard shipping is free for orders of $39 USD or more. For full international shipping rates, please visit our Shipping Policy.

My package arrived damaged, or I received the wrong item.

We’re sorry about that. Please email support@somiy.com within 7 days of delivery and include your order number plus clear photos of the issue. We’ll help sort it out as quickly as possible.

How do I make a return or exchange?

Please visit our Refund Policy for the latest return and exchange information. If you still need help, email support@somiy.com.

SOMIY focuses on clip-on earrings for sensitive, non-pierced ears. Our goal is to create earrings that feel comfortable, look modern, and stay secure without painful pressure.

Do clip-on earrings hurt?

There is no one-size-fits-all answer, because every ear has a different sensitivity level. But clip-on earrings do not have to hurt.

SOMIY clip-on earrings are designed specifically for sensitive, non-pierced ears. We’ve tested different clip types and focus on the balance between comfort and security. If you are worried about discomfort, we recommend starting with lighter everyday styles and reading our Clip-On Earring Guides.

My ears are already pierced. Can I still wear clip-ons?

Yes, absolutely. Many customers with pierced ears still wear clip-ons because:

• their ears are sensitive to certain materials
• they want to avoid irritation from standard earrings
• they want to test different looks without adding more piercings
• they prefer earrings that are easy to remove
• they want to try a layered or stacked style without commitment

What are the main benefits of clip-on earrings?

Clip-on earrings let you enjoy the look of earrings without piercings. Many customers choose them for comfort, flexibility, easy styling, and the ability to wear beautiful earrings without committing to pierced ears.

Are your clip-on earrings suitable for sensitive ears?

We design our collections with sensitive ears in mind. We carefully choose materials and clip styles that are better suited to comfortable wear, especially for customers looking for lightweight, non-pierced earring options.

What materials are your jewelry pieces made from?

Most gold styles are made with a thick layer of 18k gold plating on either stainless steel or 925 sterling silver, unless otherwise stated.

Our silver designs are made with either polished stainless steel or 925 sterling silver. Both are widely known as better options for sensitive skin.

Most earrings are made with stainless steel, while many ear cuffs are made with sterling silver for more flexibility and adjustability.

Can I wear my accessories in the shower or at the beach?

Our jewelry is designed to be tarnish-resistant, but to keep it looking its best for longer, we recommend keeping gold-plated pieces away from excess moisture whenever possible.

We also recommend removing sterling silver styles before swimming or showering, and avoiding contact with sweat, perfume, and harsh chemicals.

Where can I find jewelry care tips?

You can visit our Jewelry Care page for care tips and practical guidance on how to help your pieces last longer.

How can I contact you?

You can reach us through our Contact Us page or by emailing support@somiy.com. We’ll be happy to help.

Still deciding which style is right for you?

Explore comfortable clip-on earrings and ear cuffs designed for sensitive, non-pierced ears.

Shop Clip-On Earrings